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E-mail is a relatively new form of communication. It's fast, immediate, and easy. Therein lie many of the challenges for using it effectively and productively. Fast responses often circumvent the "second thought" that would have quelled the reactive response and brought a more productive solution. The ease of multiple copies often leads to overloading company employees with needless reading or sorting thus reducing productivity. Some people enjoy using and receiving e-mail. Others see it as a chore with no personal connection and no interaction. Some people read their own e-mail, others don't. It can be seen as a way to enhance communication or a drain. Certainly, it requires learning how to use it in a way that enhances company-wide productivity and makes the most of the advantages of this technology.
Who is this for? Course Objectives
Benefits
Workshop Format
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Pederson
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